Privacy Policy

Last update: May 29, 2024

In compliance with Spanish regulations (Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights, LOPD-GDD) and European regulations (Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, on the protection of natural persons concerning the processing of personal data and on the free movement of such data, GDPR), we inform you that the data collected by INSURAMA BROKER ONLINE, S.L.U., as the Data Controller, will be treated confidentially, and necessary measures will be taken to prevent its alteration, loss, unauthorized processing, or access.

Data Controller Information

Postal Address: c/ Ferrol 1, 5th Floor, Office 3

Phone: 661 727 045

Contact: dpo@insurama.com

Purpose

Your data will be processed to respond to your inquiries and send requested information. In the case of contracting our products, data will be processed to manage and control the established relationship (insurance contract); we may also send you advertising for other products and services marketed by INSURAMA. If theft or robbery coverage is contracted, geolocation processing will be required. The client must have the INSURAMA app installed on the insured device with geolocation enabled, as, in case of an incident, we must have geolocation coordinates sent from the insured device via the INSURAMA app on the day of the incident and at least five days before the date of the theft or robbery.

Legitimacy

• If you contract our services, the legal basis for processing your data is the execution of the insurance contract (GDPR Art. 6.1.b).
• If your contract includes theft and robbery coverage, the client must have the INSURAMA app installed on the insured device with geolocation enabled. In the event of an incident, we must have geolocation coordinates sent from the insured device via the INSURAMA app on the day of the incident and at least five days before the date of the theft or robbery. This is legitimized by the contract and consent upon acceptance, as well as by the legitimate interest in fraud prevention (GDPR Recital 47).
• Insurama may also process your data in legitimate interest, limited to updating or informing about contracted services (GDPR Art. 6.1.f). Marketing of other product and service offers is based on consent, which will be specifically requested in each case; consent can be withdrawn at any time with no retroactive effect and without affecting the execution of the subscription contract (GDPR Art. 6.1.a).
• In these cases, and based on Article 21 of Law 34/2002, of July 11, on Information Society Services and Electronic Commerce, such information may be sent via email, SMS, or any other electronic or telematic means, including direct telephone contact.

Types of Data Processed

The types of data processed will be those provided in the forms you fill out for the respective purposes. If an online contract is executed, the user’s device IP address will be stored for evidentiary purposes and as a fraud prevention measure; additionally, if theft and robbery coverage is contracted, mobile geolocation must be activated. This communication is essential to enable the insurance contract. Providing data for the aforementioned purposes is necessary to maintain the contractual relationship; failure to activate geolocation may result in the loss of certain insurance coverage.

Recipients

Data will be shared with other companies within the Nervo Group Investment S.L. corporate group, with CIF B27758259: Sum Sales Intelligence, S.L.U., with CIF B87963401; Insurama Broker Online S.L.U., with CIF B27764026; Artabrian Center, S.L.U., with CIF B70351267; Insurama Underwriting S.L.U., with CIF B70586615 and Insurama Insurance Group S.L.U., with CIF B88562483, Inc., for internal administrative purposes.

If you contract our insurance services, INSURAMA BROKER ONLINE, S.L.U. will communicate these data to insurance companies with which it has a mediation contract, as well as to its potential underwriting agencies, to manage the insurance contract and provide the associated coverage service. This communication is essential to enable the insurance contract.

No recipients are foreseen other than those provided for by law.

Data Retention Period

This data will be retained for as long as the established relationship exists, or until you exercise your right to object, or, as the case may be, express your wish to withdraw consent by contacting dpo@insurama.com. After this period, data will be blocked to address any potential liabilities arising from the processing.

Rights

In all cases, INSURAMA BROKER ONLINE, S.L.U. guarantees the data subject's rights concerning personal data protection, which include access to their data, rectification or deletion, restriction of processing, objection to processing, and the right to data portability. To exercise these rights, you must contact: Data Protection Officer – INSURAMA BROKER ONLINE, S.L.U., with an address at Calle Ferrol, No 1, Floor 5, Door 3, 15004 A Coruña, providing proof of your identity and an address for notifications; or by email at dpo@insurama.com. In case of doubt, you may be asked for your ID for identification purposes. You are also reminded that you can file a complaint with the Spanish Data Protection Agency, where you can find information about the procedure at www.aepd.es.